B&Q launches Homefit service for homeowners DIY tasks
B&Q has launched Homefit, an innovative and handy service, designed to provide customers with an easy solution to addressing those DIY tasks that they either can’t, or shouldn’t, undertake themselves. B&Q Homefit provides customers access to fully qualified and vetted local tradesmen at pre-agreed fixed prices, removing questions about working with unknown tradesmen.
In addition to B&Q offering full room solutions for kitchens, bathrooms and bedrooms, B&Q Homefit offers a growing suite of handy smaller project solutions for every room in the home. The service covers harder to undertake tasks such as installing hard flooring, carpet and vinyl, tiling, tap replacement, lock and alarm replacement, through to tasks that should only ever be undertaken by qualified, registered tradesmen, such as boiler installation and electrics.
Customers need only to call the central B&Q Homefit number, to be allocated a dedicated B&Q colleague who will act as a central point of contact throughout the project and who will follow through on completion. To get the project going, the dedicated B&Q colleague will identify an approved Homefit installer and arrange a home survey.
Concerns about costs and lack of trust in the practices of some tradesmen may prompt customers to carry out overly-challenging DIY tasks themselves. However, research showed that it costs Brits around £1.5 million a year to fix botched DIY tasks – particularly those that were too challenging or that should only have ever been carried out by professionals.
Customers can be confident that, along with possessing the relevant qualifications, all B&Q Homefit tradesmen are Trustmark approved and, additionally, vetted and audited. Customers can also rest assured that, consistent with B&Qs commitment to Every Day Low Prices, they will pay a fair, fixed price for the job.
Billy Quinn, Director of Installations, B&Q, commented: “We encourage our customers to enjoy DIY by providing in-store classes, expert help and advice in store and online, but some want hands on help and for a job to be done for them – with B&Q Homefit, we now give them that choice too. B&Q Homefit also covers tasks that, by law – installations involving gas, such as boiler installation, and electrics – should always be carried out by a professional, registered tradesmen.”
“Understandably, homeowners might be concerned about hiring local tradesmen unknown to them. B&Q Homefit removes that and provides the benefit of the work being backed by Europe’s biggest home improvement retailer.”
The current network of approved B&Q Homefit organisations is regional businesses, and so, in addition to the reassurance and ease of using B&Q Homefit, customers can also take pride in supporting their local communities and be assured of a prompt local response.
Installation prices from (subject to survey):
Hard Flooring £18 per sq. m.
Carpet & Vinyl £6 per sq. m.
Tiling £39 per sq. m.
Radiators & Heated Towel Rails £149
Lock Replacement £89
Tap Replacement £49
Alarm Replacement £99